1. Information Collection
We collect information from you in several different ways on this Site. One goal in collecting
personal information from you is to provide an efficient, meaningful, and customized experience.
For example, we can use your personal information to:
- help make this Site easier for you to use by not having to enter information more than once.
- help you quickly find information, products, and services.
- help us create content on this Site that is most relevant to you.
- alert you to new information, products, and services that we offer.
a. Registration and Ordering.
Before using certain parts of this Site or ordering products, you must complete an online
registration form. During registration, you will be prompted to provide us with certain
personal information, including but not limited to your name, shipping, and billing address(es),
phone number, email address, and credit card number. In addition, we may also ask you for your
country of residence and/or your organization's country of operation, so we can comply with
applicable laws and regulations, and for your gender. These kinds of personal information are
used for billing purposes, to fulfill your orders, to communicate with you about your order
and our site, and for internal marketing purposes. If we encounter a problem when processing
your order, we use the personal information to contact you.
b. Email Addresses.
Several locations of the Site permit you to enter your email address for purposes including but
not limited to: to register for a free shoe giveaway; to request us to notify you when we receive
a new product style or product size; to sign up for our email newsletter and special offers. Your
participation in a contest is completely voluntary, so you have a choice whether to participate
and disclose information to us. We use this information to notify contest winners and to award
prizes. We may post on our Site the names and cities of contest winners.
c. Cookies and Other Technology.
Like many sites, this Site employs cookies and web beacons (also known as clear GIF technology
or "action tags") to speed your navigation of the site, recognize you and your access privileges,
and track your Site usage.
(i) Cookies are small pieces of information that are stored as text files by your Internet browser
on your computer's hard drive. Most Internet browsers are initially set to accept cookies.
drive, but if you do, you will not be able to access or use portions of this site. We have to
purchase those products. If you do this, we keep a record of your browsing activity and
purchase. THIS SITE'S COOKIES DO NOT AND CANNOT INFILTRATE A USER'S HARD DRIVE TO GATHER A
USER'S CONFIDENTIAL INFORMATION. Our cookies are not "spyware."
(ii) Web beacons assist in delivering cookies and help us determine whether a web page on this
site has been viewed and, if so, how many times. For example, any electronic image on this site,
such as an ad banner, can function as a web beacon.
(iii) We may use third-party advertising companies to help us tailor site content to users or to
serve ads on our behalf. These companies may employ cookies and web beacons to measure advertising
effectiveness (such as which web pages are visited or what products are purchased and in what amount).
Any information that these third parties collect via cookies and web beacons is not linked to any
personal information collected by us.
d. Log Files.
As is true of most web sites, the Site server automatically recognizes the Internet URL from which
you access this Site. We may also log your Internet protocol ("IP") address, Internet service provider,
and date/time stamp for system administration, order verification, internal marketing, and system
troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)
We respect children's privacy. We do not knowingly or intentionally collect personal information
from children under age 13. Elsewhere on this Site, you have represented and warranted that you
are either 18 years of age or using the Site with the supervision of a parent or guardian. If
you are under the age of 13, please do not submit any personal information to us, and rely on a
parent or guardian to assist you.
2. Information Use and Disclosure
a. Internal Use. We use your personal information to process your order and provide you with customer
service. We may internally use your personal information to improve our site's content and layout,
to improve our outreach and for our own marketing efforts (including marketing our services and
products to you), and to determine general marketplace information about visitors to this Site.
b. Communications with You:
We will use your personal information to communicate with you about our site and your orders and
deliveries. Also, we may send you a confirmation email when you register with us. We may send you
a service-related announcement on the rare occasions when it is necessary (for example, if we must
temporarily suspend our service for maintenance.) Also, you may submit your email address for reasons
such as to register for a free shoe giveaway; to request us to notify you when we receive a product
style or product size; or to sign up for our email newsletter and special offers. If you submit your
email address, we use it to deliver the information to you. We always permit you to unsubscribe or
opt out of future emails (see the opt out section, below, for more details). Because we have to
communicate with you about orders that you choose to place, you cannot opt out of receiving emails
related to your orders.
c. External Use.
We want to provide you with excellent service and to offer you a great selection - we primarily
sell merchandise, not information. We do not sell, rent, trade, license, or otherwise disclose
your specific personal information or financial information to anyone, except that:
(i) As do most catalog and Internet retailers, we sometimes use others to perform specific functions
on our behalf. When we disclose information to these service providers, we disclose information to
help them to perform their service. For example, in order to deliver products to you, we must share
some information. We partner with third parties (such as United Parcel Service) to ship products,
to ensure delivery, and so that we can obtain feedback, improve the quality of our service, and
measure and improve the quality of the service of the third party. In the example of shippers, we
provide them some personally identifiable information such as your name, shipping address, email,
and phone number.
(ii) Similarly, to help you buy products and provide customer service to you, we must provide your
credit card number to financial-services corporations such as credit-card processors and issuers.
When we submit your credit card number for authorization, we use state-of-the-art data encryption
to protect your information.
(iii) We may be required to disclose such information in response to requests from law-enforcement
officials conducting investigations; subpoenas; a court order; or if we are otherwise required to
disclose such information by law. We also will release personal information where disclosure is
ourselves or others. For example, we may share information to reduce the risk of fraud or if someone
uses or attempts to use our Site for illegal reasons or to commit fraud.
(iv) We will not sell (or trade or rent) personally identifiable information to other companies
as part of our regular course of business. However, it's possible that we might acquire or merge
with or be acquired by another company or that we might dispose of some or all of our assets. If
that happens, your personal information may be disclosed to another company, but that disclosure
(v) We may share non-personal information (such as the number of daily visitors to a particular
web page, or the size of an order placed on a certain date) with third parties such as advertising
partners. This information does not directly personally identify you or any user.